Safety Supervision Bureau: Economy hotel emergency lighting needs to be rectified

Not long ago, the Beijing and district safety production supervision departments formed more than 40 law enforcement units and conducted centralized law enforcement inspections on 95 chain hotels in Beijing. A total of 230 safety problems and hidden dangers were discovered, and deadlines for rectification were issued. 77 In this case, seven criminals are to be placed on the case.

This matter has aroused great concern from all walks of life. According to industry insiders, today's staking in economic hotels must focus on "security" as much as the speed of development.

Urgently initiated emergency measures Wang Baoshu, head of the law enforcement inspection team of the Beijing Work Safety Supervision Bureau, said that the main problems they found when conducting home inspections were: individual stores locked their security outlets, evacuated passages from individual stores, and emergency lighting defects. Wait. A few days later, the person in charge of the four districts of the Home Inn Beijing was interviewed by the Municipal Work Safety Supervision Bureau and was asked to fully investigate the safety hazards and immediately rectify it.

After the incident occurred, Home Inns Group issued a statement on the hidden dangers of hotel safety in the process of Beijing's security inspection. It stated that safety is the cornerstone of the company's survival and development, and providing a safe and clean accommodation environment is a hotel's promise. For example, after 10 years of the Tonghua fire incident last year, the Group has strengthened the construction of its systems and management processes. Its hotels have strengthened the implementation of safety standards and added a large number of safety equipment and facilities. However, the Beijing Work Safety Supervision Bureau found out that the problems found during the safety inspection of Beijing Home Inns “still exposed our actual work inadequacies, indicating that we still need to further improve our safety”.

According to the person in charge of the Marketing Department of Home Inns Group, the Group paid great attention to the problems found during the inspection and acted immediately. It correctly faced all the problems exposed during the inspection and did not evade or refrain from admonishing it. The relevant hotels have been ordered to make active, effective and timely rectifications. As soon as possible, as soon as possible to eliminate security risks. The Group also conducts on-site inspections of all its hotels to avoid the same problems occurring in other places. At the same time, it pays more attention to the monitoring of the safety standards implemented by its hotels and pays more attention to the on-site management and accountability of its hotels in terms of safety issues. Actively communicate with the regulatory authorities around the country and actively cooperate with local regular security check of hotels to improve the transparency of hotel safety measures and implementation.

“As a company with a history of only 10 years, Home Inns is still very young. We face up to our own problems in the development process, actively face and effectively rectify, and further improve hotel safety and service levels, not only from the system. , process, equipment, attention, but also from the day-to-day management, standard implementation and supervision efforts." The responsible person said.

Rapid development is a "double-edged sword"

In recent years, the pace of expansion of Home Inns Group has grown rapidly. After the acquisition of Motel 168 and Anhui E Home Express in large numbers, it has become the number one economy hotel brand in China. At the same time, if Home Inn vigorously carried out the expansion of asset-light franchise stores, franchise stores have now exceeded franchise stores and franchise stores have greatly increased.

In the third quarter of this year, as reported by Home Inns Group in mid-November, as of September 30, Home Inns Group had 1,682 hotels operating in 243 cities in China, including 770 directly-operated hotels and 912 franchised hotels; There are 252 hotels that have been contracted or under construction, including 87 directly operated hotels and 165 franchised hotels.

Dr. Yang Honghao, from the Institute of Tourism Industry Operations and Enterprise Development at the China Tourism Institute, said that in recent years, China's economy-type hotel market has developed rapidly and there have been a number of issues that warrant attention. These problems are particularly likely to occur in branded hotel franchisees. There is a question of whether a branded hotel has complete standards and whether these standards are effectively implemented. Although expansion by joining is a powerful weapon for the economic brand to quickly capture the market, it is also a double-edged sword to expand too quickly. "The franchise must ensure that the headquarters with technical and management experience is implemented. The headquarters's control of safety management is the most important part of all franchise standards."

In addition, it is worth noting that co-tenant properties have become the norm for domestic economy hotels. Sun Jian, CEO of Home Inns Group, once stated that there are not many single-family properties in China, not only in homes, but also in a number of hotels in China that have adopted a co-opted property model.

Co-tenancy of property makes the problem more complicated. On the one hand, with the staking of budget hotels, the number of single-family properties suitable for opening a hotel is decreasing and rents are rising. On the other hand, even if a budget hotel leases the entire property, the property will be larger. When it is difficult to digest itself, it is usually also possible to sub-let part of the property to other units. In this case, the hotel's upstairs, downstairs, or catering or entertainment, this type of complex building often has security risks, the greater the management, the greater the difficulty of management.

Hu Shengyang, the CEO of China's budget hotel network, believes that if the entire property is leased, the risk will be more controllable. If you choose the building, and the hidden dangers in safety cannot be effectively eliminated, you should consider giving up such properties.

The person in charge of the Beijing Municipal Work Safety Supervision Bureau also stated in particular that under the prevailing circumstances of this type of co-tenant property model, the location and building of new hotels in economic hotels should be put under safe conditions. The problems that exist in many budget hotels are mainly concentrated in the renovation and renovation of integrated properties.

Quality Controlled Heavy Industry Insiders said that nowadays budget hotels have been focusing their attention on the reconstruction of some industrial estates and old buildings, especially the practice of renting and renovating several floors to ensure fire safety management. The difficulty is getting bigger and bigger. The rapid expansion of economy hotels requires cost reduction, but there are security issues that should be rejected by one vote. For this reason, the headquarters of a brand economy hotel should pay more attention to the control capabilities of safety management and make greater efforts.

Yang Honghao said that in order to have an intuitive understanding of the management and service level of budget hotels, he has often chosen to stay in budget hotels during business trips in recent years and found that some brand economy hotels do not have sufficient hardware maintenance and details. Not in place and other issues. “Actually, in economical hotels, there are relatively few problems in service. Economic hotels are originally hotels offering limited services. When guests check in, they will contact the staff during check-in at the front desk. Many service items are It is done by self-help. Therefore, the requirements for sound and absolute safety of hardware must be placed in the first place."

Yang Honghao said that the fact that budget hotels control the quality of chain stores is not a difficult task. For example, focusing on the evaluation of the Internet and rectifying issues that users reflect in a centralized manner is a good way. However, in doing so, it will often increase costs and require dedicated departments and personnel to be responsible. Therefore, there are not many economical hotels to do so. In addition, you can also use the service skills competition inside the group, organize experts to conduct unannounced visits, and other ways to control quality.